The Role of Stakeholders in the Eco-management and Audit Scheme

Beata Szyszka , Alina Matuszak-Flejszman


Membership in the European Union obliges organizations to adhere to high standards of environmental protection. Implementing environmental management standards – both – formal (e.g. certified for compliance with ISO 14001 or registered in the Eco-management and Audit Scheme – EMAS) and informal (e.g. Cleaner Production or Responsible Care) gains popularity. Environmental responsibility is not just about taking direct actions to reduce the impact on the environment. It is also essential to identify relations between groups of interests. It is necessary to ensure that the communication is effective and the flow of information is proficient – both – within the organization (e.g. between employees, the management board) and with external interested parties (e.g. customers, suppliers, inspection authorities, local community). Communication with stakeholders is particularly important in the EMAS system. EMAS requires the inclusion of the employees in the management of environmental aspects and communication information about the environmental aspects to the external stakeholders. The implementation of the organization's environmental policy often requires cooperation with various groups of stakeholders affecting the organization. The inclusion of interest groups in the environmental management system – both – those related to the market (e.g. customers, employees, suppliers, competition, creditors) and those connected with the organization at the level of building the image and credibility (e.g. local communities, NGOs, the government agencies, social activists, media) can lead to the increase of the company's attractiveness perceived by business partners. The article attempts to assess the role of stakeholders in the EMAS system. The article consists of the theoretical part and the research part. The first section is devoted to the analysis of the literature. This part describes the division of stakeholders and explains the requirements of the EMAS system in the context of various groups of stakeholders. The second part contains the results of studies that were conducted on the EMAS registered organizations. This section describes activities undertaken by organizations in terms of various groups of stakeholders. Finally, the article refers to the organization's objectives that either influence stakeholders or are carried out jointly by stakeholders.
Author Beata Szyszka (WT / KEJ)
Beata Szyszka,,
- Department of Standardized Management Systems
, Alina Matuszak-Flejszman (WT / KEJ)
Alina Matuszak-Flejszman,,
- Department of Standardized Management Systems
Journal seriesATINER's Conference Paper Series, ISSN 2241-2891, (0 pkt)
Issue year2016
Publication size in sheets0.7
Keywords in Polishaspekty środowiskowe, raportowanie środowiskowe, zainteresowane strony i podwykonawcy, środowiskowa komunikacja, ISO 14001:2015, EMAS
Keywords in Englishenvironmental aspects, environmental reporting, environmental interested parties and stakeholders, environmental communication
Languageen angielski
Not used for evaluationyes
Score (nominal)0
Citation count*
Share Share

Get link to the record

* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
Are you sure?