In-Store Proximity Marketing by Means of IoT Devices

Jarogniew Rykowski , Tomasz Chojnacki , Sergiusz Strykowski

Abstract

Recently we observe a boom of e-shopping and e-marketing, with plenty of tools, systems, and improvements to encourage customers to purchase more goods and services and to cut off the costs. One may enumerate here the recommendation systems, JIT strategy, instant shopping channels connected to the advertisement, personal targeting, and many more. To facilitate the implementation and operation of such systems, we collect several data related to users’ behavior by means of cookies, server logs, link and timing analysis, etc. Up to now, limited attention has been paid to apply all of these mechanisms to real stores and marketplaces. To fill the gap, in this paper we propose a multi-level system to (1) contextually analyze customer behavior at a shopping space by means of Internet-of-Things devices and services, (2) process this information at server-side to compute some instant purchasing recommendations and incentives, and (3) immediately send these recommendations to the customers, either in a form of classical marketing message, or as a personal advice, possibly linked with a discount, “special offer”, etc. In such a way, each customer is served personally and thus has more motivations to buy the recommended or discounted items.
Author Jarogniew Rykowski (WIiGE / KTI)
Jarogniew Rykowski,,
- Department of Information Technology
, Tomasz Chojnacki (WIiGE / KTI)
Tomasz Chojnacki,,
- Department of Information Technology
, Sergiusz Strykowski (WIiGE / KTI)
Sergiusz Strykowski,,
- Department of Information Technology
Pages164-174
Publication size in sheets0.5
Book Camarinha-Matos Luis M., Afsarmanesh Hamideh, Rezgui Yacine (eds.): Collaborative Networks of Cognitive Systems : 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018, Cardiff, UK, September 17-19, 2018, Proceedings, IFIP Advances in Information and Communication Technology, vol. 534, 2018, Springer, ISBN 978-3-319-99126-9, [978-3-319-99127-6], 671 p., DOI:10.1007/978-3-319-99127-6
Keywords in Polishmarketing w przestrzeni handlowo-usługowej, marketing zbliżeniowy, Internet Rzeczy
Keywords in EnglishIn-store marketing, Proximity marketing, Internet of Things
ASJC Classification1802 Information Systems and Management
DOIDOI:10.1007/978-3-319-99127-6_15
Languageen angielski
Score (nominal)20
Score sourceconferenceList
ScoreMinisterial score = 20.0, 21-04-2020, ChapterFromConference
Publication indicators WoS Citations = 0; Scopus SNIP (Source Normalised Impact per Paper): 2018 = 0.393
Citation count*1 (2020-09-19)
Cite
Share Share

Get link to the record


* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
Back
Confirmation
Are you sure?