Theoretical components of intra-industry service development strategy
Marek Gnusowski , Anatoliy G. Goncharuk , Elżbieta Skąpska , Olga Domakur
AbstractPresently, the globalization in trade and in capital markets forced service organizations to extend the range of service functions to meet globally accepted standards in a single economic system. However, not all service companies are the same. Globalization has different implications for different types of services and is affected by the nature of the process involved in creating and delivering a given service. The aim of this paper is to define strategies and enduring patterns of action for service sector entities such as: a set of reliable rules, means and reactions as well as to define new methods of performance through analysis and logical conclusions that arise from the laws and dependence between economic values. All the factors have significance in terms of the growth in services thus in the growth of the whole economy in general.
|Journal series||European Journal of Service Management, [Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management], ISSN 2450-8535, e-ISSN 2353-2858, [1898-0511], (B 13 pkt)|
|Publication size in sheets||0.5|
|Keywords in English||service sector, development strategy, economic growth, methodology of development|
|Score||= 13.0, 20-03-2020, ArticleFromJournal|
|Citation count*||4 (2020-10-20)|
* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.