Theoretical components of intra-industry service development strategy

Marek Gnusowski , Anatoliy G. Goncharuk , Elżbieta Skąpska , Olga Domakur

Abstract

Presently, the globalization in trade and in capital markets forced service organizations to extend the range of service functions to meet globally accepted standards in a single economic system. However, not all service companies are the same. Globalization has different implications for different types of services and is affected by the nature of the process involved in creating and delivering a given service. The aim of this paper is to define strategies and enduring patterns of action for service sector entities such as: a set of reliable rules, means and reactions as well as to define new methods of performance through analysis and logical conclusions that arise from the laws and dependence between economic values. All the factors have significance in terms of the growth in services thus in the growth of the whole economy in general.
Author Marek Gnusowski (WZ / KBRiU)
Marek Gnusowski,,
- Department of Research Markets and Services
, Anatoliy G. Goncharuk - International Humanitarian University
Anatoliy G. Goncharuk,,
-
, Elżbieta Skąpska - Bialystok University of Technology (PB), MNiSW [80]
Elżbieta Skąpska,,
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, Olga Domakur - Bielarusian State Academy of Communications in Minsk
Olga Domakur,,
-
Journal seriesEuropean Journal of Service Management, [Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management], ISSN 2450-8535, e-ISSN 2353-2858, [1898-0511], (B 13 pkt)
Issue year2017
Vol22
Pages21-29
Publication size in sheets0.5
Keywords in Englishservice sector, development strategy, economic growth, methodology of development
DOIDOI:10.18276/ejsm.2017.22-03
URL https://wnus.edu.pl/ejsm/file/article/download/7534.pdf
Languageen angielski
Score (nominal)13
Score sourcejournalList
ScoreMinisterial score = 13.0, 20-03-2020, ArticleFromJournal
Citation count*4 (2020-10-20)
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