From supplier to center of excellence and beyond: The network position development of a business unit within “IKEA Industry”

Enrico Baraldi , Milena Ratajczak-Mrozek


This study aims to develop a more dynamic and relational view of centers of excellence (CoE) within multinational enterprises (MNEs), that is, business units with specific and highly valuable competencies and knowledge, which are transferred and leveraged by other units of the MNE. We employ a longitudinal case study to analyze how, between 1986 and 2014, an external supplier progressively became a CoE within IKEA and even improved this role, thereby becoming increasingly important for the MNE. Particularly, we develop a model linking internal (resources, competencies, and structure) and external factors (exchange volumes, interorganizational routines, mutual dependence, trust and commitment, and identities) with changed network positions, which, in turn, define the intensity and importance of a CoE's role. Thus, the elements required to establish a CoE may not originate from the MNE's core competencies, but may be extracted, recombined, and integrated externally from the MNE's global supply network.
Author Enrico Baraldi - Uppsala University, Sweden
Enrico Baraldi,,
, Milena Ratajczak-Mrozek (WGM / KMM)
Milena Ratajczak-Mrozek,,
- Department of International Marketing
Journal seriesJournal of Business Research, ISSN 0148-2963, e-ISSN 1873-7978, (N/A 140 pkt)
Issue year2019
Publication size in sheets0.7
Keywords in Polishcentrum doskonałości, IKEA, biznes międzynarodowy, korporacja międzynarodowa, pozycja w sieci, Polska, sieci biznesowe
Keywords in EnglishCenter of excellence, IKEA, International business, Multinational enterprise, Network position, Poland
ASJC Classification1406 Marketing
Languageen angielski
Score (nominal)140
Score sourcejournalList
ScoreMinisterial score = 140.0, 09-03-2020, ArticleFromJournal
Publication indicators WoS Citations = 0; Scopus SNIP (Source Normalised Impact per Paper): 2018 = 1.92; WoS Impact Factor: 2017 = 2.509 (2) - 2017=3.689 (5)
Citation count*3 (2020-09-19)
Additional fields
UwagiNumer czasopisma: In progress (July 2019). This issue is in progress but contains articles that are final and fully citable.
Share Share

Get link to the record

* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
Are you sure?