Dark Side of Digital Transformation in Tourism

Meghdad Abbasian Fereidouni , Arkadiusz Kawa

Abstract

Research on technology in tourism has mostly investigated the benefits and the applications of digitalization, while the risk of structural dependency and data control has mostly neglected in smart tourism research. This study aims to investigate the digital transformation changes in tourism. This research underscores the potential dark side of five digital transformation drivers in tourism through in depth analysis of four activity system elements. The findings highlight the long-term economic, political, and social consequences of digital transformation that may lead to digital colonialism in tourist destination. The research underlines three main digital transformation gaps (productivity, technology, regulation) that may lock the tourist destinations into digital colonialism and dependency.
Author Meghdad Abbasian Fereidouni - Limkokwing University of Creative Technology (LUCT) - Cyberjay
Meghdad Abbasian Fereidouni,,
-
, Arkadiusz Kawa (WZ / KLiT)
Arkadiusz Kawa,,
- Department of Logistics and Transport
Pages510-518
Publication size in sheets0.5
Book Nguyen Ngoc Thanh, Gaol Ford Lumban, Hong Tzung-Pei , Trawiński Bogdan (eds.): Intelligent Information and Database Systems. 11th Asian Conference, ACIIDS 2019, Yogyakarta, Indonesia, April 8–11, 2019, Proceedings, Part II, Lecture Notes In Computer Science, no. 11432, 2019, Springer, ISBN 978-3-030-14801-0, [978-3-030-14802-7], 722 p., DOI:10.1007/978-3-030-14802-7
Keywords in PolishE-commerce, kolonializm, cyfryzacja, turystyka, gospodarka platformy
Keywords in EnglishE-commerce, Colonialism, Digitalization, Tourism, Platform economy
DOIDOI:10.1007/978-3-030-14802-7_44
Languageen angielski
Score (nominal)20
Score sourceconferenceList
ScoreMinisterial score = 20.0, 27-04-2020, ChapterFromConference
Publication indicators WoS Citations = 0
Citation count*7 (2020-09-14)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
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