Dark Side of Digital Transformation in Tourism
Meghdad Abbasian Fereidouni , Arkadiusz Kawa
AbstractResearch on technology in tourism has mostly investigated the benefits and the applications of digitalization, while the risk of structural dependency and data control has mostly neglected in smart tourism research. This study aims to investigate the digital transformation changes in tourism. This research underscores the potential dark side of five digital transformation drivers in tourism through in depth analysis of four activity system elements. The findings highlight the long-term economic, political, and social consequences of digital transformation that may lead to digital colonialism in tourist destination. The research underlines three main digital transformation gaps (productivity, technology, regulation) that may lock the tourist destinations into digital colonialism and dependency.
|Publication size in sheets||0.5|
|Book||Nguyen Ngoc Thanh, Gaol Ford Lumban, Hong Tzung-Pei , Trawiński Bogdan (eds.): Intelligent Information and Database Systems. 11th Asian Conference, ACIIDS 2019, Yogyakarta, Indonesia, April 8–11, 2019, Proceedings, Part II, Lecture Notes In Computer Science, no. 11432, 2019, Springer, ISBN 978-3-030-14801-0, [978-3-030-14802-7], 722 p., DOI:10.1007/978-3-030-14802-7|
|Keywords in Polish||E-commerce, kolonializm, cyfryzacja, turystyka, gospodarka platformy|
|Keywords in English||E-commerce, Colonialism, Digitalization, Tourism, Platform economy|
|Score||= 20.0, 27-04-2020, ChapterFromConference|
|Publication indicators||= 0|
|Citation count*||6 (2020-07-01)|
* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.