The wine market - an empicrical examination of in-store consumer behaviour

Bartłomiej Pierański , Barbara Borusiak , Elena Horská

Abstract

Business success in the current highly competitive environment determines primarily the ability to understand the customer and his needs and identify the factors that influence consumer behavior. Therefore, the examination of consumer behavior and obtaining feedback on the development and state of the market as well as identifying current trends is an essential part of any successful business. Producers and traders are increasingly forced to adapt to the rapid development and changes in the market. This is especially important with food products, given the wide range of assortment, substitutability of particular groceries and strengthening competitive pressure of manufacturers and retailers. In general, consumer decisionmaking related to food is influenced by a number of different factors that are changing under the influence of new trends (greater emphasis on quality, country of origin etc.). Even more specific category is the wine market, which is subject to specific criteria of consumer choice, since from a consumer perspective, it is not a product of daily consumption. The world wine market is increasing; new producers as well as new groups of customers are emerging on the market. The distribution channels are becoming more diversified and wine is offered in both specialty stores and self-service outlets; hypermarkets, supermarkets and discount stores. Due to this trend the investigation of in-store consumer behavior becomes crucial. The aim of the paper is to discuss the usefulness of eye tracking based research for examining perceptions of people shelf displays. The research integrates measurements with a mobile eye camera (Eye tracker glasses) in real conditions of a wine shop in order to reveal the impact of merchandising (display of domestic and foreign wines) on the visual attention of the consumer. The results of qualitative research carried out in March 2015 will be presented.
Author Bartłomiej Pierański (WZ / KHiM)
Bartłomiej Pierański,,
- Department of Trade and Marketing
, Barbara Borusiak (WZ / KHiM)
Barbara Borusiak,,
- Department of Trade and Marketing
, Elena Horská - Slovak University of Agriculture
Elena Horská,,
-
Journal seriesPotravinarstvo Slovak Journal of Food Sciences, ISSN , e-ISSN 1337-0960, (0 pkt, indicated Indexes)
Issue year2017
Vol11
No1
Pages739-746
Publication size in sheets0.5
Keywords in Englishin-store behaviour, eye tracking, merchandising, wine market
ASJC Classification1106 Food Science
DOIDOI:10.5219/671
URL http://www.potravinarstvo.com/journal1/index.php/potravinarstvo/article/view/671/pdf
Languageen angielski
Score (nominal)15
Score sourcejournalIndex
ScoreMinisterial score = 15.0, 26-03-2020, ArticleFromJournal
Citation count*5 (2020-06-26)
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