Wpływ standaryzacji wzorów dokumentów na poziom dostępności elektronicznych usług publicznych

Szymon Mamrot , Magdalena Stachowicz

Abstract

The authors investigated a level of the implementation of Act of 24 April 2014 amending particular acts due to standardization of specific document patterns in administrative procedures. The new legal provisions, which have effected for almost 14 months, enabled the introduction of uniform, nationwide, electronic documents templates in various administrative procedures. Electronic templates of application forms were implemented to facilitate and speed up running business in Poland. The authors analyzed the number of documents templates which were published in central repository of document templates. They investigated whether the publishing of document template influenced the possibility of completion administrative procedure electronically. The goal of the analyzed legislation was to simplify the legal environment and to facilitate running business, making templates of form applications electronically available. The results of the conducted research unequivocally indicated that this goal was only slightly achieved (only 19% of procedures mentioned in the Act is available electronically). Moreover, the authors deeply analyzed the legal acts, including the Act of 17 February 2005 on the Computerization of Activities of Entities Performing Public Tasks, in order to present a wider approach to standardization of documents templates.