Key factors for information integration in the supply chain – measurement, technology and information characteristics

Maciej Szymczak , Urszula Ryciuk , Dorota Leonczuk , Wojciech Piotrowicz , Krzysztof Witkowski , Joanicjusz Nazarko , Joanna Jakuszewicz


This paper aims to identify key factors related to information management and integration in the supply chain (SC). The initial set of factors was identified in the literature, namely, information quality and content, performance metrics, and information technologies. The construct was then tested empirically using the sample of 200 Polish companies. Computer-Assisted Telephone Interviews (CATI) were based on a structured questionnaire, then, data exploratory factor analysis (EFA) was performed. The conducted EFA determined four main factors for information management and integration in the supply chain that should be considered, namely, information characteristics, ICT used in information management, the scope of information and shared performance metrics. Results confirmed the importance of some of the factors related to information management in the supply chain, however having a different set of variables than indicated in the literature. Additionally, research introduced new factors, namely, information characteristics and the scope of shared information, instead of information quality and information content. Moreover, findings suggested that the key role in SC information integration was related to established technologies, focused on transport, customer, and ERP management, while emerging technologies, such as cloud computing and data mining were not of the top importance among the surveyed companies.
Author Maciej Szymczak (WGM / KLM)
Maciej Szymczak,,
- Department of International Logistics
, Urszula Ryciuk - Politechnika Białostocka
Urszula Ryciuk,,
, Dorota Leonczuk - Politechnika Białostocka
Dorota Leonczuk,,
, Wojciech Piotrowicz
Wojciech Piotrowicz,,
, Krzysztof Witkowski
Krzysztof Witkowski,,
, Joanicjusz Nazarko - Bialystok University of Technology (PB), MNiSW [80]
Joanicjusz Nazarko,,
, Joanna Jakuszewicz
Joanna Jakuszewicz,,
Journal seriesJournal of Business Economics and Management, ISSN 1611-1699, (A 30 pkt)
Issue year2018
Publication size in sheets0.85
Keywords in Polishzarządzanie wydajnością łańcucha dostaw (SCPM), pomiar wydajności łańcucha dostaw, zarządzanie informacją, integracja informacji, współdzielenie informacji, eksploracyjna analiza czynnikowa (EFA)
Keywords in EnglishSupply Chain Performance Management (SCPM), supply chain performance measurement, information management, information sharing technologies, Exploratory Factor Analysis (EFA)
ASJC Classification1401 Business, Management and Accounting (miscellaneous); 2002 Economics and Econometrics
Languageen angielski
Score (nominal)30
Score sourcejournalList
ScoreMinisterial score = 30.0, 28-02-2020, ArticleFromJournal
Publication indicators WoS Citations = 0; Scopus SNIP (Source Normalised Impact per Paper): 2018 = 0.637; WoS Impact Factor: 2017 = 1.503 (2) - 2017=1.265 (5)
Citation count*7 (2020-09-21)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
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